What

Gaining insight into the effectiveness of the conversations within the organization and formulating interventions to strengthen it.

Why

Outcomes such as motivation, collaboration and organizational effectiveness are to a large extent related to the quality of the conversations within the organization.

How

A brief online questionnaire measures how employees experience the quality of their conversations. These data are enriched through individual interviews and – if applicable – existing data, such as employee satisfaction and engagement surveys. The results are discussed in a feedback session where all possible perspectives and underlying factors are identified.

In an (optional) follow-up workshop, priorities and interventions are formulated which are aimed at strengthening the effectiveness of conversations.

Details

1. Online questionnaire: measure how the quality of the conversations within the organization is perceived
2. Enriching the retrieved image with individual interviews and data from internally available studies
3. Feedback session: inventory of perspectives and underlying factors; ½ day
4. Workshop (optional): determining improvement priorities, non-negotiable behaviors and interventions; 1 day