Charismatic leadership can move mountains. But what about its dark side? The dramatic collapse of the American energy giant Enron shows how charismatic leadership can derail an organization.

The way we work in organizations is changing and internal communication needs to adapt. The future belongs to the communicative organization and who better than internal communicators to help building it.

In his book “The Southwest Airlines Way”, Jody Gittell shows how Southwest has managed to stay at the top for decades through a relentless focus on the quality of relationships, an inclusive work environment and communication.

If employees stop voicing concerns and ideas and conversations grind to a halt, calamity may well be lurking in the dark. A culture of silence gives rise to all kinds of problems. Fortunately, organizations can protect themselves to a considerable extent from this kind of evil.

Facebook COO Sheryl Sandberg called it “One of the most important documents that Silicon Valley has ever produced”: the Netflix Culture Deck.