How did Nokia, an exemplar of strategic agility, lose the smartphone battle? In a fascinating case study Quy Huy of Insead and Timo Vuori, of Aalto University, conclude that collective emotions were a big part of the story.

Corporate silence can defined as a shared sense among employees that it is wise to remain silent about certain issues or decisions and it is far more widespread than we might usually assume. In this post I share 26 strategies to help break the silence.